Summary

We are seeking a Marketing Communications Coordinator to join our dynamic marketing team. The ideal candidate will have 1–3 years of experience in digital marketing with a strong emphasis on organic social media, community engagement, and marketing communications. This role will play a key part in supporting our brand voice through content creation, public relations, and campaign support — helping to foster audience relationships, increase visibility, and support internal and external communication efforts.

Essential Functions

• Manage and maintain social media profiles and presence across platforms such as LinkedIn, Instagram, Facebook, Twitter (X), YouTube and others as deemed relevant.
• Develop and execute PR strategies to secure earned media coverage, including managing relationships with media outlets and journalists.
• Encourage and support employee advocacy on social media to amplify brand messaging and enhance engagement.
• Monitor and engage in relevant social discussions about our company, competitors and industry, while responding to inquiries promptly.
• Collaborate with internal teams (e.g., marketing, sales, and product development) to record / edit short form videos and create compelling organic social media content.
• Assist with writing blog posts, newsletters, and other marketing communications.
• Support graphic and multimedia needs by assisting with design updates and simple content edits.

Additional Responsibilities

Requirements

• This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.
• Proficiency in managing social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.) and social media management tools (e.g., Sprout, Hootsuite, Buffer).
• Excellent written and verbal communication skills, with the ability to craft engaging and persuasive content.
• Experience in PR and/or earned media strategies, including managing media relations and securing awards.
• Experience boosting organic social media content on Meta / LinkedIn a plus.
• Proactive, creative thinker with a passion for digital marketing and a drive for continuous learning and improvement.

Education & Experience

• Bachelor’s degree in Marketing, Communications, Business Administration or a related field.
• 1-3 years of proven experience in social media management and/or Public Relations, experience within the payment processing or fintech industry is a plus.

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

Basys is an equal opportunity employer.