Basys provides direct credit and debit card processing solutions for businesses across the country. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

We are now accepting applications for the 2025 Paid Summer Internship Program!

As a Business Operations Rotational Intern you will work within the department and contribute to key deliverables within each team. You will also get to participate in a wide variety of corporate events. They include:

• Lunch & Learns
• Round Table Conversations with Executives
• Social events with other interns
• 1:1 mentoring
• Networking Events with Senior Leaders

Interns at Basys will receive a well-rounded experience that demonstrates the inner workings of a payment processing company, while working alongside leaders throughout the organization to provide innovative solutions that help us help our community!

Internship Dates: May 27, 2025 - August 1, 2025

General Responsibilities:

• Operations Insight: Shadow Operations Managers, Directors, and VPs to understand daily workflows, decision-making processes, and team dynamics within Customer Experience and Implementation.
• Business Intelligence Projects: Utilize Power BI to analyze data and generate actionable insights that help improve operational efficiency, customer satisfaction, and revenue opportunities.
• Revenue Generation Initiatives: Work on creative strategies to generate revenue, reduce costs, and streamline processes in partnership with Customer Experience and Implementation teams.
• Process Improvement: Identify pain points within current workflows and propose practical solutions to enhance service quality and operational efficiency.
• Leadership Exposure: Attend leadership meetings, contribute ideas, and gain exposure to strategic planning, resource management, and performance evaluation.
• Collaboration: Work closely with cross-functional teams to understand how different departments (e.g., sales, finance, IT) interact with Operations and impact customer experience.

Requirements:

• Currently pursuing a degree in Leadership, Management, Data Analytics, Business Management, Operations Management or a related field.
• Minimum GPA of 3.0
• Ability to work a minimum of 32 hours per week for the duration of the internship
• Strong written and oral communication skills
• Team player
• Curiosity and a self-starter