Summary

Assume a pivotal leadership role in a progressive Technology Delivery Team at the forefront of RPA and Cloud Technologies. As we forge the infrastructure supporting our Sales, Data and Operations processes, your expertise will be instrumental in advancing our Product Delivery teams into the forefront of the Payments industry. Uphold a constructive work environment by engaging and communicating in a manner that resonates with our core mission, vision, and values. The quintessential candidate will demonstrate a seasoned background within substantial Technology Organizations, embodying a holistic approach to project management. This encompasses the capacity to elicit and steer technical requirements, navigate a complex business ecosystem, and institute automated testing protocols for emerging features. As an experienced leader, you will be adept at architecting high-level processes and steering development teams within an Agile framework to cultivate robust, enterprise-grade solutions.

Duties and Responsibilities

Essential Functions

• Team Management: Oversee a diverse team of Leads, Managers, and Architects, ensuring effective collaboration and stakeholder relationship development to facilitate organizational change.
• Strategic Alignment: Work in concert with the executive team to translate high-level strategic objectives into actionable business plans.
• Technical Promotion: Champion the transition of technical solutions from development through to production, adhering to established processes.
• Agile Leadership: Guide the team in Agile and Scaled Agile Framework (SAFe) best practices aligning with Basys culture, ensuring adherence to best practices across platform environments.
• Active Engagement: Actively participate in Agile ceremonies, contributing to daily stand-ups, iteration planning, demos, retrospectives, and program increment planning.
• Stakeholder Collaboration: Engage closely with Business and Product Team Stakeholders to facilitate the requirements gathering process and the design of technical solutions, while providing status updates and resolving technical issues.
• Platform Advocacy: Influence stakeholders and promote platform capabilities through prototyping, demonstrations, and educational initiatives.
• Vendor Selection & Relationship Management: Assess and choose vendors for application management and integration, cultivate robust vendor partnerships, negotiate effectively, and oversee contract management and renewal processes.
• This role demands a strategic thinker with a knack for leadership, technical acumen, and the ability to foster strong relationships both within the team and with external partners.

Education & Experience

• Bachelor's degree in Information Technology, Computer Science, Software, or other related project management experience is preferred
• A minimum of 8 years of Leadership experience within an IT organization
• A minimum of 5 years of experience in performing or managing the coordination of various delivery software(Asana, Jira, Azure DevOps) models
• Strong Communication Skills Required
• Ability to lead, guide, motivate, and direct the work of others. Must be able to grow future Leaders

Requirements

• Experience in SaaS, No Code Low Code development with thorough knowledge of integrating disparate systems.
• Solid understanding of development processes and the full software development lifecycle although this will be on SaaS platforms; strong knowledge of Agile methodologies.
• Excellent process orientation, planning, organizational, and problem-solving skills with the demonstrated ability to design effective business solutions.
• Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents.
• Knowledge of Bankcard industry and its procedures

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.